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Small-to-medium-sized enterprises (SMEs) face many of the same pressures and problems as their much larger counterparts, but need software that reduces the complexity and timescales involved in implementations to provide a faster route to operational use and the attainment of benefits. Vivantio Service Desk is just such a solution for requirements relating to service-desk operations, and can also be used for other needs involving management of contacts and enquiries.
Technology Audits - published 08/07/2010 - Alan Rodger
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SmartStart provides a means of shortcutting the potentially lengthy adoption of enterprise-strength operational risk management, which is often a complex undertaking. Increasing numbers of organizations across multiple vertical industry sectors are beset by regulatory and legislative compliance obligations, or need for other industry-specific reasons to improve the effectiveness and efficiency of their management of operational risk. In meeting these needs Optial provides advanced, strongly integrated co…
Technology Audits - published 27/05/2010 - Alan Rodger
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Many organizations suffer from being unable to understand and control IT costs and value adequately, and do not use processes to ensure these costs can be kept in alignment with the organization’s business needs. Apptio’s software-as-a-service (SaaS)-based Technology Business Management (TBM) solution offers a broad range of processes and technology-based capabilities for IT organizations at different maturity levels in dealing with IT costs, budgets, forecasts, chargebacks, quality of service, utilizati…
Technology Audits - published 22/03/2010 - Alan Rodger
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CTG is a significant-sized services provider that offers many service lines, and in particular has developed a range of testing services that, in Europe, are available in Belgium and Luxembourg. These span the whole spectrum of testing management and activity, from consultancy that deals with test strategy, via test management and planning, to providing resources that undertake and complete testing on behalf of the customer organisation. There is growing realisation that testing processes are worthy of i…
Technology Audits - published 19/02/2010 - Alan Rodger
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A1QA is a fairly small but fast-growing testing-related specialist services subsidiary of Itransition, a larger services business. Many organisations are blighted by poor testing capabilities, and yet quality assurance of software is a key need in times when business processes are so integrated with software and dependent on it. Ovum believes A1QA’s experience and expertise gained across a variety of industries is highly valuable, and its strong testing automation playbook has the promise of readily achi…
Technology Audits - published 10/02/2010 - Alan Rodger
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Virtual Environment Optimization (VEO), from Hyper9, is an intelligence tool for divining information about utilisation, performance, and any problems within VMware-based virtualised server environments. Organisations of many sizes and across all vertical sectors are finding it a severe struggle to avoid being bogged down by the infrastructure problems arising from their poor control of server virtualisation. VEO provides administrators with a search-based facility designed to enable intuitive, iterative…
Technology Audits - published 09/02/2010 - Alan Rodger
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Safend Data Protection Suite (DPS) from Safend is a well-integrated portfolio of endpoint security products designed to protect organisations’ confidential information from loss or theft by monitoring, detecting, and restricting data transfers to or from Windows-based computers. All digital files are prone to loss or theft as a result of either benign or malignant behaviour, but facilities within successive Microsoft operating systems lack granularity and operational flexibility, leading organisations to…
Technology Audits - published 01/02/2010 - Alan Rodger, Richard Edwards
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CA Insight Database Performance Manager for Distributed Databases (CA Insight DPM) is aimed at reducing the costs and complexities involved in managing a distributed, multi-vendor database environment. The solution offers a unified view of all databases in an organisation’s IT infrastructure, with drill-down capabilities to monitor and analyse Key Performance Indicators (KPIs) and overall health. It offers tight integration with CA TSreorg for Distributed Databases and CA Fast Unload for Distributed Data…
Technology Audits - published 27/01/2010 - Alan Rodger
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EventTracker, from Prism Microsystems, is a software solution that combines log, change, and event management in a single product that provides log collection, event analysis, some remediation, archival, and reporting covering server and network elements, as well as some desktop activity monitoring. Its data correlation engine enables real-time monitoring and rule-based alerting of events to IT administrators and users. Ovum is particularly impressed with the reporting features, which include pre-built, …
Technology Audits - published 21/01/2010 - Alan Rodger, Karthik Balakrishnan, Somak Roy
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Veeam’s nworks enables organisations to manage their VMware virtual environments, with the option of using ubiquitous infrastructure management tools from HP and Microsoft. Many organisations have been disappointed to incur significant management costs additional to their investments in virtualising infrastructure, in large part due to the lack of integrated management tools available. Organisations that nworks is aimed at include those using VMware VI3 or vSphere and managing the IT environment with HP …
Technology Audits - published 04/01/2010 - Alan Rodger, Karthik Balakrishnan, Somak Roy
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eGov-Suite, from Fabasoft, is an electronic document and records management (EDRM) solution that incorporates content management and workflow, which is designed to enable development of DRM solutions for public sector organisations. It also provides a strong implementation foundation in terms of operational support. Highly scalable, with comprehensive coverage of functional requirements and impressive integration tools, it is ideally placed to support a wide range of e-Government projects, and has also r…
Technology Audits - published 04/01/2010 - Alan Rodger
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IBM Data Security Services (DSS) utilises technologies from Fidelis Security Systems (for network Data Loss Prevention or DLP) and Verdasys (for endpoint DLP), in conjunction with advisory, implementation, and ongoing management services to deliver an integrated network and endpoint data loss prevention solution. Fidelis XPS enables monitoring of all network ports and internal traffic for sensitive data, and the solution’s policy engine allows organisations to implement granular policies governing the tr…
Technology Audits - published 14/12/2009 - Alan Rodger
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Napatech is a leading provider of specialist network adapters that offer optimised, high-performance analysis and throughput, along with many other advanced features. Network performance is increasingly a focus of business attention, as many organisations have revenue-generating operations that closely depend on network capabilities. Napatech adapters are mostly marketed to providers of specialist network functionality (e.g. security or optimisation) that use the high-performance foundation to add furthe…
Technology Audits - published 08/12/2009 - Alan Rodger
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AppliDis, the flagship product from Systancia, offers a range of options to use virtualisation to streamline the delivery of business applications and desktop environments to end users. In doing so, AppliDis aims to ease desktop and application management overheads while at the same time demonstrating business value around increased data security, regulatory compliance, a longer hardware refresh cycle, and aiding a reduction of carbon footprint. The application delivery capabilities are based on a server…
Technology Audits - published 08/12/2009 - Alan Rodger, Balachandar Ganesh
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e-DMZ Security’s Total Privileged Access Management (TPAM) Suite combines four privileged access management solutions on a single platform, each addressing an aspect of the issues around privileged access management using shared credentials. Many infrastructure devices, and some applications, have built-in, inflexible account names and passwords to support in-depth management tasks, but when these cannot be managed satisfactorily from the perspectives of compliance and accountability organisations rightl…
Technology Audits - published 01/12/2009 - Alan Rodger, Karthik Balakrishnan, Somak Roy
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Trusteer’s Rapport service is a simple, strong, flexible, and efficient way of securing users’ online transactions against malware. Consumers download a plug-in from the Web site of their bank or e-commerce provider, which enforces data protection and transaction integrity checks throughout the user’s session. Organisations and society as a whole have suffered due to security threats hampering the attainment of the benefits of online services. Rapport provides all-round protection at the point of greates…
Technology Audits - published 24/11/2009 - Alan Rodger, Karthik Balakrishnan, Somak Roy
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A significant proportion of today's security solutions are not equipped to deal with the fraud based attack approaches that threaten the security of our core information systems. Managing the needs of a mobile workforce, sharing business and customer information between business partners, collaborative business projects, and the use of Web and Web 2.0 communications, all contribute to an open trading environment where traditional protection regimes are no longer capable of keeping business systems safe.
Technology Evaluation and Comparison Reports - published 23/11/2009 - Alaa Owaineh, Alan Rodger, Andy Kellett, Karthik Balakrishnan
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Virtualisation technology and the higher-level ecosystem surrounding it have matured rapidly over the last two or three years, during which time adoption rates have rocketed. With the answers to the many ‘how’ and ‘why’ questions around virtualisation now being well and widely understood, much of the focus is necessarily on important enterprise considerations such as management and security. This month’s announcements from EMC have shown that the company is likely to be an increasingly important player a…
OpinionWire Articles - published 16/11/2009 - Alan Rodger
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Endpoint security is a critical capability within the array of tools that organisations need in order to ensure the protection of their information and IT assets. It focuses on implementing security within user devices, and therefore has to incorporate wide-ranging features relating to the different device types that are in use, as well as to counter the numerous types of threat that arise in diverse user device environments.
Butler Group Review Articles - published 30/10/2009 - Alan Rodger
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RMSS Suite offers Enterprise Risk Intelligence capabilities that integrate claims, events, compliance and risk management at an enterprise level. Many organisations are unable to gain a single live view of their risk exposure due to ‘silo’ processes and multiple, disparate risk registers. Additionally, organisations have been overwhelmed by increasing compliance obligations, and incur undue costs due to meeting these inefficiently, and managing risks as one-off problems. RMSS Suite allows organisations t…
Technology Audits - published 20/10/2009 - Alan Rodger
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The adoption of outsourcing services to provide for elements of an organisation’s IT services is generally recognised as having the potential to stabilise costs; to take advantage of skills and practices that would otherwise not be available to the organisation (without incurring costs relating to recruitment, employment, and training to take on its own staff with the relevant capabilities); and to avoid direct costs of technology ownership.
Butler Group Review Articles - published 28/09/2009 - Alan Rodger
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HCL, through its Independent Verification and Validation (IV&V) Services business group, provides a wide range of testing and Quality Assurance (QA) services, and has 2,100 employees based mostly out of India. End-user organisations increasingly turn to external expertise and services to deliver the benefits that improved testing capabilities promise over the long term. The services portfolio includes consulting services on testing strategy and processes, and testing tool and test automation framework im…
Technology Audits - published 24/09/2009 - Alan Rodger, Karthik Balakrishnan, Somak Roy
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Axceler ControlPoint is an administration utility for the Microsoft SharePoint platform that aims to enable SharePoint customers to enforce their governance policies, realise productivity benefits, and lower the total cost of ownership of the SharePoint environment. The lack of enterprise-strength management facilities in SharePoint has been the cause of problems in many organisational IT operations functions. ControlPoint has been developed to work with, and on top of, SharePoint, and is deployed as a S…
Technology Audits - published 24/09/2009 - Alan Rodger, Chandranshu Singh
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At the beginning of September this year, CAST Software announced the release of numerous enhancements to its CAST Application Intelligence Platform (AIP). A large proportion of these enhancements focus on application security, continuing the company’s well-established progress in addressing the two major causes of risk that arise from application development – quality, and security problems.
OpinionWire Articles - published 18/09/2009 - Alan Rodger
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Having grown tired of all the negative security reports that have been winging their way into my inbox this year, it was interesting to find one that put a more positive spin on the security sector in its headline findings. Significantly, the source is IBM, with the report itself coming from the company’s Internet Security Systems (ISS) X-Force Research and Development team. A group of citizens who would not knowingly understate the gravity of any threat information that came their way. The timeframe cov…
OpinionWire Articles - published 04/09/2009 - Alan Rodger
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