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In November, seven members of Hewlett-Packard’s call centre in Liverpool jointly won the jackpot of over UK£45 million in the EuroMillions lottery draw, and have each decided that their future plans no longer include working at the call centre. A jackpot win is unlikely, but it might be appropriate to consider a similar exodus of staff and its impact on business continuity, and on IT planning in particular.
OpinionWire Articles - published 08/12/2009 - Rob Hailstone
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Online commerce presents both the supplier and the consumer with many time, cost, and efficiency advantages, but when times are tough the Web is an easy target for fraud. One of the immediate problems that we all face when transacting business online is that of trust. Is the offer that we are responding to genuine, can we trust the Website concerned, are we prepared to pass on personal, business, or financial details? After all, anyone can copy a logo and put it on a Web page; abuse of Web sites is known…
OpinionWire Articles - published 12/10/2009 - Andy Kellett
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The first pandemic of the Information Age is upon us – swine flu is spreading rapidly and Government organizations are at the forefront of dealing with this disruptive and potentially deadly disease.
Butler Group Review Articles - published 24/08/2009 - Sarah Burnett
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IT Business Continuity Planning (BCP) remains a difficulty for many organisations, despite awareness of the issue and the fact that it is high on the list of concerns of many an IT manager.
Butler Group Review Articles - published 24/08/2009 - Maxine Holt
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The Archer SmartSuite Framework is an Enterprise Governance, Risk, and Compliance (E-GRC) solution that can help an organisation to reduce enterprise risks, manage and demonstrate compliance, automate business processes, and gain visibility into corporate risk and security controls. E-GRC solutions are required by organisations needing to manage their corporate risk profile in rapidly changing and increasingly complex business and regulatory environments, where the cost of non-compliance can be considera…
Technology Audits - published 12/08/2009 - Stephen Mann
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In April 2009, UK government legislation was introduced allowing an extra 4.5 million employees the right to request flexible working if they have children under 16 (legislation previously only covered parents with children under the age of six).
Butler Group Review Articles - published 24/06/2009 - Maxine Holt
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PhoneFactor, a provider of security products and services, recently announced that a transaction verification capability has been added to its phone-based authentication solution. For high-risk and high-value transactions the functionality prevents fraudulent activity by authenticating the actual transaction.
OpinionWire Articles - published 14/05/2009 - Mark Blowers
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With business attempting to maintain the quality and reputation of its services at the highest possible level in order to stay competitive, and indeed afloat, during this year’s difficult trading conditions, anything that can adversely affect the operation, especially its brand reputation, is particularly unwelcome. Unfortunately, as highlighted in a recent report from MarkMonitor (a leading player in the brand protection arena), the incidence of successful brand attacks is on the increase. According to …
OpinionWire Articles - published 14/05/2009 - Andy Kellett
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It’s difficult to write an opinion on the potential impact of swine flu without adding to the media feeding frenzy that is already in full swing; however, it would also be irresponsible to ignore the potential for a pandemic disease which could disrupt the business world. As an additive effect on top of financial instability, any spread of disease of pandemic proportions would have the potential to tip the business world from a nervous state to a hysterical one. To guard against this, executives with a b…
OpinionWire Articles - published 08/05/2009 - Rob Hailstone
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A couple of weeks ago Verizon issued its Business 2009 Data Breach Study and found that – probably somewhat unsurprisingly – attacks on data were up on previous years. However, it is the volume by which these attacks have increased, and how they are being focused, that gives organisations the biggest cause for concern. According to the report more electronic records were breached in 2008 than in the previous four years combined.
OpinionWire Articles - published 30/04/2009 - Maxine Holt
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CellCrypt’s continues to expand its coverage and device support for its voice encryption solution. The company recently announced the extension of its Cellcrypt Mobile service to South American markets, providing enterprises with secure end-to-end voice calling from standard Nokia mobile phones within the region. In addition, the solution is also now available on a range of Windows Mobile devices, as well as on Nokia phones.
OpinionWire Articles - published 09/04/2009 - Mark Blowers
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Keeping corporate data secure while continuing to make it available to authorised users is almost certainly one of the most complex issues that faces business organisations today. Data breaches continue to make the headlines, with associated data losses heading up a new form of IT blame culture. Yet, at the same time, organisational efficiency demands that we continue to strive to make better and more effective use of our corporate data assets, and often this involves sharing data with third-party busine
OpinionWire Articles - published 27/03/2009 - Andy Kellett
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Human error continues to be the primary cause of Information Technology (IT) security breaches.
Butler Group Review Articles - published 17/03/2009 - Michael Callahan
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Security, always a challenging area for the average IT organisation, is particularly challenging for the Small- and Medium-sized Enterprise (SME) in China and India. Security management is getting increasingly complex and the appropriate skills are hard to come by in the local market.
Butler Group Review Articles - published 17/03/2009 - Somak Roy
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The barriers to success have always been high, and they are getting higher.
Butler Group Review Articles - published 17/03/2009 - Bharat Thakrar
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The issue of security must be adequately addressed when contemplating utilising an IP-based environment and unified communications. The introduction of voice and video on to the network can introduce new security worries and risks. Communication services using the same network can expose weaknesses that could have more serious ramifications on the enterprise’s operation than before.
Butler Group Review Articles - published 17/03/2009 - Mark Blowers
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Not always with the blessing of senior management, and more often than not without the proper enforcement of normal IT controls, a significant amount of Web 2.0 activity is already taking place inside many business organisations. Unfortunately, however, the open nature of Web 2.0 tools and their everyday usage profiles provide a wide range of openings for extending the effectiveness of socially-driven malicious attack models, enabling significant data theft and information loss opportunities.
OpinionWire Articles - published 12/03/2009 - Andy Kellett
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How is the Government fuelling the UK’s rate of ID fraud, and what needs to change? In the last year, the Government and public sector bodies have lost 37 million items of sensitive data.
Butler Group Review Articles - published 05/03/2009 - Gary Clark
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The second annual UK Data Breach study from the respected Ponemon Institute shows that the average cost per customer, to UK organisations that suffer data loss, has risen from last year’s figure of UK£47 to UK£60, a significant increase of 28%. Therefore, with the current trading recession biting deeply into the everyday operations of most UK businesses, with budgets becoming painfully tight, and efficiencies demanded in every business area, the one thing that the industry should be looking to avoid is p…
OpinionWire Articles - published 26/02/2009 - Andy Kellett
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We all like to think that we are IT experts, but in many aspects of our jobs most of us behave like any other end user, and this particularly applies to our use of client devices provided by our organisation. It was just as annoying to me as to any other user when my laptop, which had been giving warning signs for some weeks, eventually gave up the ghost.
In many ways I was lucky – I was in the country and scheduled to be in the office when my laptop gave up on me rather than standing up to give a pres…
OpinionWire Articles - published 23/01/2009 - Rob Hailstone
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The increasing dependence, across all industry sectors, on IT as the life-blood of business raises the obvious question: “What happens when it goes wrong?”. IT Risk Management has become hugely complex and very high profile. It is no longer acceptable for IT to take the approach of plugging leaks as they are discovered – rather it has become necessary to adopt a holistic approach to Risk Management that can apply traditional measures of cost-justification to problem resolution across the whole breadth of…
Technology Management and Strategy Reports - published 02/12/2008 - Alan Rodger, Andy Kellett, Chandranshu Singh, Mark Blowers, Maxine Holt, Rob Hailstone, Roy Illsley, Somak Roy, Stephen Mann, Tim Jennings
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At the recent Informa Mobile Security conference held in London, there was an interesting panel discussion which highlighted the importance of policy and procedures in mitigating the risks found within the mobile environment.
OpinionWire Articles - published 27/11/2008 - Mark Blowers
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In the US, the Monday after Thanksgiving, which this year falls on 1 December, has become known as ‘Cyber Monday’. For North Americans it has become the busiest online shopping day of the year, but at the same time also provides increased opportunities for information and identity theft. Therefore, looking closer to home, and despite difficult trading conditions as European retailers gear up for a hopefully intense period of online sales as December runs headlong towards the Christmas period, it is impor…
OpinionWire Articles - published 14/11/2008 - Andy Kellett
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Where there is one, the theme of most IT conferences usually passes over my head and gets ignored as I rush between keynotes, strategy presentations, and vendor briefings. This was certainly not the case last week, however, as RSA chose to dedicate its 2008 European Conference to the world-famous mathematician and cryptographer Alan Turing (1912-1954). After all, if nothing else, who could miss the opportunity to stand and marvel at the display of World War II cipher and enigma machines that Turing had w…
OpinionWire Articles - published 05/11/2008 - Andy Kellett
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IT managers are facing continuous data growth, increasing numbers of mission-critical applications, fragmentation of information assets, and emerging regulations and standards.
Butler Group Review Articles - published 28/10/2008 - Phillipe Reynier
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