Collaboration and Knowledge Management - Research Documents

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Mindbreeze, a business unit of Fabasoft, offers an enterprise search solution that provides search services across file systems (Windows, Linux, and Novell), e-mail platforms (Exchange, Notes/Domino, and Novell GroupWise), Microsoft SharePoint, and Fabasoft’s own applications and Intranet/Internet sites. Mindbreeze also provides an SDK to help integrate with other repositories of structured and unstructured information (such as document management systems and address information repositories), enables IS…
Technology Audits - published 03/02/2010 - Richard Edwards, Somak Roy


CloudView from French company Exalead is a next-generation search and information access platform designed for enterprise, Web, and OEM use. The offering’s scalable service-oriented architecture provides advanced data-extraction, indexation, and text-analytics features, and it is suited to a wide range of usage scenarios, from traditional Web and enterprise search to search-based applications. By supporting security at the data layer, application layer, and network layer, CloudView provides full complian…
Technology Audits - published 20/01/2010 - Richard Edwards


Information workers must carry out their tasks and duties in a complex and increasingly regulated world, and so business leaders, and CIOs in particular, must find new ways to empower the beleaguered workforce without transferring that burden to an already overstretched IT department. In most circumstances this means delivering more with less, and with the ‘credit-crunch’ affecting almost every business sector, now rather than later. With over 80% of salary costs now associated with ‘information work’, t…
White Papers - published 04/01/2010 - Richard Edwards


This week sees the formal unveiling of Microsoft Office 2010, with beta versions available to customers, partners, and third-party developers. When Microsoft Office for Windows was launched back in October 1989 there were already competing offerings on the market, and today is no different. However, today’s knowledge worker wants to use the Web as well as the desktop for office productivity applications.
OpinionWire Articles - published 20/11/2009 - Richard Edwards


Next week’s SharePoint conference in Las Vegas will be the first public event to focus on SharePoint 2010 – Microsoft’s next-generation business collaboration platform for the enterprise and the Web. Although Microsoft’s SharePoint products and technologies have found favour within many organisations in recent years, the offerings themselves have started to look somewhat dated when compared to the competition, and so Microsoft executives will be keeping a close eye on this event as the company’s flagship…
OpinionWire Articles - published 15/10/2009 - Richard Edwards


Mindjet, a company best known for its visual mind mapping software, has just launched Mindjet Catalyst; a product the company describes as a visual collaboration platform. Utilising the Adobe Flash platform to deliver a rich collaboration environment, Mindjet Catalyst provides knowledge workers with a new way to work together on complex issues in real time.
OpinionWire Articles - published 12/10/2009 - Richard Edwards


If enquiries from our subscribers are anything to go by, then organisations are clearly re-thinking their Enterprise Collaboration strategies as the momentum from consumer-oriented Web 2.0 collaboration services builds. The question on everyone’s minds seems to revolve around what Microsoft will do next, and will this be any different from what has gone before?
OpinionWire Articles - published 02/10/2009 - Richard Edwards


Over the years, the notion of collaboration has been responsible for some of the most utopian and naďve visions of what IT can deliver in terms of enterprise IT, and yet organisations continue to seek new means by which that most expensive of all human corporate resources – i.e. the information worker – can become more efficient, effective, and productive.
Butler Group Review Articles - published 28/09/2009 - Richard Edwards


Microsoft FAST ESP is a three-dimensional (volume of data, number of users, and freshness of data), highly-scalable, search solution that is targeted at the enterprise community. FAST ESP can be found powering mission-critical search for both internal, employee-facing and external, online consumer-facing applications. The product forms a fundamental part of Microsoft’s platform strategy for the delivery of search solutions that are capable of supporting the information-management and service-delivery nee…
Technology Audits - published 24/09/2009 - Andy Kellett


Jive Social Business Software (Jive SBS) 3.0 is a Web 2.0-based enterprise social collaboration platform that can be deployed as an internal-facing employee collaboration tool or as an external, customer-facing social media solution. A differentiator for Jive SBS is a bridging module that combines the ability to bridge internal employee collaboration with external partner and customer communities and deliver them as a single application suite, thereby enabling Jive Software to position SBS as a solution …
Technology Audits - published 14/09/2009 - Balachandar Ganesh, Sue Clarke


When it comes to Enterprise Collaboration, many organisations remain 'land-locked'; restricted by the architectures, deployment models, and functionality of solutions that were conceived in another age - an age when there was no Web 2.0, no mobile Internet, no impending pandemic, and no economic crisis. Of those organisations that are trying to move ahead in the 'new world of work', many IT departments are struggling to keep pace with the rapidly-changing world of information worker solutions and with th…
Technology Evaluation and Comparison Reports - published 09/09/2009 - Angela Eager, Balachandar Ganesh, Chandranshu Singh, Mark Blowers, Richard Edwards, Rob Hailstone, Sarah Burnett, Sue Clarke


Atlassian’s Confluence is an enterprise Wiki solution aimed primarily at promoting internal communication and collaboration. The collaboration platform is built around workspaces and pages, and workspaces can be managed independently. The solution combines Wikis, blogs, search, personal profiles, tags, tag clouds, the ability to link documents to pages, enable document version control, micro-blogging, and discussion threads, with features relevant to enterprise deployments, such as access control, Lightw…
Technology Audits - published 11/08/2009 - Angela Eager, Karthik Balakrishnan, Somak Roy


Google Apps Premier Edition (GAPE) is an integrated set of online applications that enable users to communicate and collaborate. The primary components of this offering are e-mail, calendaring, chat, document authoring, and sharing. As a hosted service, GAPE offers a cost-effective service with straightforward per-user/per-year licensing, and contrasts markedly with traditional products and solutions where IT departments have to procure server hardware and manage a range of software patches and upgrades....
Technology Audits - published 11/08/2009 - Richard Edwards


Open Text Collaboration and Community Management comprises two approaches: Extended Collaboration and Social Media. Extended Collaboration is a content- and process-centric collaboration tool that provides virtual environments in which employees can share their knowledge and work together in the context of business processes. By contrast, Open Text Social Media has a people-centric focus using collaborative tools that are associated more with social networking than business collaboration. These two appro…
Technology Audits - published 10/08/2009 - Sue Clarke


Cisco’s collaboration portfolio can be delivered on-premise, on-demand, managed, or hosted, and comprises unified communications, TelePresence, and WebEx solutions. All of the aforementioned are supported by a service-aware architectural foundation, presence capabilities, and infrastructure management solutions. In addition, Cisco provides a development environment that helps client organisations and a network of partners to build specific enterprise applications with collaboration integration and video …
Technology Audits - published 10/08/2009 - Mark Blowers


Microsoft has a wide range of offerings that could be deemed collaborative in nature, but the primary components are Microsoft® Exchange Server 2007, Windows® SharePoint Services (WSS) and Microsoft® Office SharePoint Server 2007, Microsoft® Office Groove 2007, and Microsoft® Office Communicator 2007 with Microsoft® Office Communications Server (OCS) 2007. Exchange Server, in conjunction with Outlook, provides organisations with a robust and reliable platform for e-mail, calendaring, scheduling, task man…
Technology Audits - published 10/08/2009 - Sarah Burnett


Organisations have an increasing range of viable alternatives to traditional Enterprise Collaboration solutions, as Adobe, Google, IBM, Microsoft, Oracle, and others back cloud-based Enterprise Collaboration services. But are these offerings any match for those consumer-oriented products and services that so many of us increasingly rely on to do our jobs?
OpinionWire Articles - published 10/08/2009 - Richard Edwards


EMC CenterStage is a collaboration tool that allows users throughout the enterprise to share information whilst ensuring that effective controls are maintained. Many organisations are restricting the use of collaboration tools as it is proving difficult to manage information and ensure that it is not being misused by collaborators. As part of the Documentum Enterprise Content Management (ECM) suite, CenterStage is able to bring collaborative information under the management of Documentum, applying Record…
Technology Audits - published 10/08/2009 - Sue Clarke


Sinequa Corporate Search 7.0 is an enterprise-level search platform that surrounds a powerful index and search engine with additional enterprise-class services that include security, scalability, and connectivity capabilities, all managed from a central search bus. Semantic and linguistic-based search, which analyses word forms and their relationships to parts of speech and syntax, and trans-lingual search based on vector modelling of the key meaning of documents, combine to offer a more relevant search …
Technology Audits - published 10/08/2009 - Angela Eager


IBM’s Enterprise Collaboration offering is comprised of a plethora of products, services, and solutions, with IBM Lotus Notes/Domino, IBM Lotus Connections, IBM Lotus Sametime, IBM Lotus Quickr, and IBM WebSphere Portal being the primary components. Enterprise collaboration systems, along with their supporting communication technologies, underpin many of the value-add activities of organisations, and so it figures that companies and institutions with complex business processes are likely to require a sop…
Technology Audits - published 10/08/2009 - Richard Edwards


The Enterprise Collaboration market has been dominated by two vendors for the last couple decades: Microsoft and IBM. This domination has been driven, in the main, by extensive deployments of the vendors’ messaging products (Microsoft Outlook/Exchange and IBM Lotus Notes/Domino) and the fact that most collaboration still takes place via the e-mail Inbox. However, new offerings from EMC Documentum (CenterStage), Oracle (Beehive), and others could provide some organisations with a more compelling proposition.
OpinionWire Articles - published 24/07/2009 - Richard Edwards


Novell’s collaboration technologies consist of: GroupWise 8, the new version of a well-established and popular enterprise communication and collaboration system; Novell Teaming 2 for collaborative workspaces and file sharing process automation; Novell Conferencing (version 1) for online meeting capabilities and desktop sharing; and GroupWise Instant Messenger for Peer-to-Peer (P2P) real-time communication. Novell’s technologies provide users with the means to collaborate as well as store and manage impor…
Technology Audits - published 21/07/2009 - Sarah Burnett


Oracle Beehive is the next generation of Oracle’s enterprise collaboration technologies. Oracle Beehive provides a unified collaboration application and platform comprised of a comprehensive set of integrated, Java-based services. Oracle Beehive unifies common, yet typically disjointed, collaborative services, such as e-mail, time management, Instant Messaging, and Document Management, and delivers these through familiar desktop tools, such as Microsoft Outlook. Access through standard Web browsers is su…
Technology Audits - published 09/07/2009 - Richard Edwards


One of the issues of emerging technology is that there tends to be an age-related impact in its uptake. Although something of a generalisation, social networking sites appear to be the domains of choice for the under 35s, while the more mature amongst us show loyalty to the more established technologies such as e-mail for our collaboration requirements (some of us even use phones for their primary purpose – talking). This ‘age gap’ can lead to a disconnect in the way that organisations view the newer tec…
OpinionWire Articles - published 29/06/2009 - Mike Thompson


Social software tends to be associated more with social networking, through sites such as Facebook, rather than as a valuable business tool that can provide a cost-effective way for employees to communicate and collaborate. Most Web Content Management (WCM) solutions include the ability to create wikis and blogs and apply social networking aspects to their Web sites, and although this is spilling over into business use, these tools are often not perceived to provide adequate functionality for use as inte…
OpinionWire Articles - published 29/06/2009 - Sue Clarke


 

 
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