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Although Business Process Management (BPM) solutions were already beginning to gain a great deal of traction in the market, the global economic climate of the past year has created an even greater interest as organisations look to the products to help streamline their processes. Although this has mainly been by way of creating greater degrees of automation, it has introduced the whole BPM concept to a wider market than might otherwise have been the case. The challenge for organisations is to understand t…
Technology Evaluation and Comparison Reports - published 12/03/2010 - Mike Thompson
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The IBM BPM Suite is built upon a set of infrastructure products primarily based upon WebSphere products. However, the situation is slightly complicated by the fact that IBM also has a focus on content-centric BPM with use of the FileNet Business Process Manager product. This split between content-centric processes and ‘other’ processes does not mirror the market in general. That being said, there is no doubt that the IBM BPM Suite is a full-featured offering that will be of benefit to users especially i…
Technology Audits - published 25/02/2010 - Mike Thompson
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Oracle’s BPM offering comes in two parts: Oracle BPM Suite and Oracle BPA Suite. Oracle BPM Suite contains BPM Studio, BPM Engine, and BPM Workspace. BPM Studio is a rich-process-modelling tool to support business analysts and IT developers modelling executable processes. BPM Engine is a high-performance, scalable, and reliable process-execution engine featuring rich-versioning and change-management features, and BPM Workspace is a highly interactive role-based application to enable end users, supervisor…
Technology Audits - published 23/02/2010 - Mike Thompson
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SAP NetWeaver is an over-arching technology that brings together a host of components and tools that are designed to help organisations become more responsive and align IT with organisational strategy, and as such is not just a BPM technology or solution. In the pure BPM space there are two key components, which form part of the SAP NetWeaver Composition Environment (CE): SAP NetWeaver Business Process Manager (BPM),and SAP NetWeaver Business Rules Management. These two components form the foundation for…
Technology Audits - published 23/02/2010 - Mike Thompson
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Intalio|Works BPMS Enterprise Edition is an enterprise-grade Business Process Management system. It is built around the standards-based Eclipse BPMN Modeler and Apache ODE BPEL Engine, both of which were originally contributed by Intalio. It provides all the components required for the design, deployment, and management of business processes. Intalio|Works BPMS Enterprise Edition is made of two core components: Intalio|Designer and Intalio|Server, and a collection of optional modules. Intalio|Designer of…
Technology Audits - published 17/02/2010 - Mike Thompson
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Ultimus Adaptive BPM Suite provides a complete lifecycle approach to business-process management with a collaborative environment where all functions and roles of a company are involved in process-improvement initiatives. While nearly every BPMS provides business-process automation (BPA) and management functionality, Ultimus Adaptive BPM Suite has a strong focus on the usability of its integrated development Environment (IDE), which works around native and integrated BPA and BPM. Ultimus also considers t…
Technology Audits - published 17/02/2010 - Mike Thompson
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IBM Mashup Center provides organisations with a relatively mature platform for the development of dynamic business applications. Business users continue to demand new applications, and yet few of these are strategic enough to warrant immediate development. As a result, users make do with what they have and this often results in poorly optimised business units or processes. Using Mashup Center, IT departments can offer an alternative approach to traditional application development that has more in common …
Technology Audits - published 17/02/2010 - Richard Edwards
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The Appian 6 Business Process Management (BPM) Suite is a completely Web-based, Java EE BPM platform, that accelerates process improvement through an intuitive interface and a comprehensive set of features and functionality. It interfaces with common Web services, legacy systems, or Microsoft .NET development platforms. All design-time and run-time components of the Appian platform are delivered via the Web browser with no Active X controls, Java Applets, or client downloads. Although most BPM vendors he…
Technology Audits - published 17/02/2010 - Mike Thompson
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GraphTalk A.I.A is an integrated, process-oriented, policy administration platform for the insurance sector in the EMEA region. Its ability to support multiple lines of insurance business (personal and commercial lines; life, pensions, investments and savings products; risk and protection products; and health insurance), from a single platform that also provides back-office administration, makes it suitable for organisations with multiple product types, and for those with expanding insurance operations. …
Technology Audits - published 17/02/2010 - Angela Eager
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A1QA is a fairly small but fast-growing testing-related specialist services subsidiary of Itransition, a larger services business. Many organisations are blighted by poor testing capabilities, and yet quality assurance of software is a key need in times when business processes are so integrated with software and dependent on it. Ovum believes A1QA’s experience and expertise gained across a variety of industries is highly valuable, and its strong testing automation playbook has the promise of readily achi…
Technology Audits - published 10/02/2010 - Alan Rodger
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The Metastorm portfolio consists of three inter-related products that can also be implemented separately. These three products are Metastorm BPM (a highly scalable Business Process Management (BPM) suite of tools), Metastorm ProVision (a comprehensive suite of tools for business and enterprise architects), and Metastorm Integration Manager (MIM) (an integration tool designed to handle high-volume, system-based processes and to leverage legacy applications). Although the main focus of many end-user organi…
Technology Audits - published 10/02/2010 - Mike Thompson
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Microsoft Silverlight, currently in version 3 (and 4 beta), is Microsoft’s Rich Internet Application (RIA) platform. It is installed as a Web browser plug-in to offer a rich user experience and enterprise-strength capability from small to large-scale commercial applications. Supported on Windows, Mac OS-X, and some Linux operating systems, the technologies behind the tool are XAML, the XML application mark-up language, and .NET. XAML is used for defining the UI, and .NET is used to program the applicatio…
Technology Audits - published 01/02/2010 - Michael Azoff
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Original Software provides Qualify, an application quality management solution that adapts to the way QA teams work and helps centralise the software quality and quality management processes within an organisation. Qualify is currently in version 1.5. The product takes a holistic view of the software quality lifecycle, covering requirements management, resource and task planning, scheduling, automated test execution, manual test monitoring, defect and issue management, and reporting. The product also off…
Technology Audits - published 01/02/2010 - Chandranshu Singh, Michael Azoff
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Intel SOA Expressway is a software appliance that can be deployed as a point of entry for SOA (security gateway and run-time governance) or as a point-of-usage device that offloads processing-intensive tasks from a traditional Enterprise Service Bus (ESB), or even to replace the need entirely for traditional forms of ESB. A software appliance is delivered as a single software package that can be installed onto a variety of commodity servers using common operating systems with no further prerequisites. Th…
Technology Audits - published 27/01/2010 - Rob Hailstone
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CollabNet TeamForge is a Web-based application-lifecycle management (ALM) platform suited to globally distributed development activities. Key functionality includes project management, Software Change and Configuration Management (SCCM) through the embedded CollabNet Subversion, and defect management. TeamForge integrates with the Hudson open-source platform for Web-based build and test-management functionality. CollabNet also offers an optional separately priced module for lab management in virtual and …
Technology Audits - published 26/01/2010 - Chandranshu Singh, Michael Azoff
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IBM Rational’s Rational Quality Management suite contains products to manage all aspects of software quality management. The solution set includes products for centralised test management, test lab management for physical as well as virtual environments, test data management, functional testing automation, performance testing automation, Web Services and SOA testing automation, dynamic source code analysis, and embedded systems testing. Rational Quality Manager (RQM), Rational Functional Tester, and Rati…
Technology Audits - published 21/01/2010 - Chandranshu Singh, Michael Azoff
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Silk Suite from Micro Focus is a suite of testing products that provides QA and development teams with a comprehensive approach to software application testing. It allows organizations to centrally manage manual testing and automated functional and performance testing of a wide variety of applications including Web-based, Java, Microsoft .NET, and native GUIs. Silk Suite comprises SilkCentral Test Manager (SCTM) for test management, SilkTest for automated functional and regression testing, and SilkPerfor…
Technology Audits - published 13/01/2010 - Michael Azoff
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TIBCO provides a comprehensive range of products for service-oriented architecture (SOA) enablement. ActiveMatrix v2.2 is a lightweight and highly modular offering, which, in Ovum’s view, can help organisations of any size to increase the time to value of deploying a SOA approach. Ovum considers the comprehensive range of capabilities a particular strength of ActiveMatrix, and we believe the Service Grid solution enables organisations to plan and perform the migration of legacy applications to the SOA pl…
Technology Audits - published 04/01/2010 - Chandranshu Singh, Roy Illsley
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SAP customers fearing a maintenance price increase in early 2010 under the Enterprise Support programme will have a reprieve following the announcement that the increase will be postponed pending “intensified engagement” with customers and user groups to prove the value of the programme.
OpinionWire Articles - published 18/12/2009 - Angela Eager
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Panaya Inc provides a set of analysis and testing tools, unique in that they use the SaaS model, for use during SAP ERP application upgrade programmes. Panaya’s fully automated applications are used for testing and identifying in advance what will break during a change or upgrade. Operation is based on the simulation of a client’s actual system on the proposed target system. This provides detailed and extensive information about problem areas from a code-level perspective, and the SaaS model shifts the b…
Technology Audits - published 17/12/2009 - Angela Eager
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Global Graphics gDoc Fusion is a desktop application aimed at easing the process of creating and managing documents in industry-standard PDF or XPS formats. The solution allows users to assemble, read, edit, and convert source documents of many different formats through an easy-to-use drag-and-drop interface. Apart from making textual edits, adding comments, redacting potentially sensitive information, and rotating images, the user can also configure the conversion process so that the output document is …
Technology Audits - published 14/12/2009 - Angela Eager, Karthik Balakrishnan, Somak Roy
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At a recent gathering of customer-service professionals at the RightNow Technologies conference, one of the recurring themes was the value of a good customer experience. While this is not a new realisation, it is clear that there has been movement in terms of execution, with a clear focus on proactive engagement with customers resulting in positive business value.
OpinionWire Articles - published 14/12/2009 - Angela Eager
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Green Hat provides GH Tester, a Service Oriented Architecture (SOA) lifecycle quality-management toolset that performs code-free end-to-end testing for complex and heterogeneous SOA and Enterprise Architecture Integration (EAI) deployments. GH Tester automates the visualisation, verification, and virtualisation of unit, functional, regression, system, simulation, performance, and integration testing, as well as production performance-monitoring, and is suitable for automating testing in Agile processes. …
Technology Audits - published 08/12/2009 - Chandranshu Singh, Michael Azoff
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Microsoft Dynamics NAV 2009 is a mid-market ERP suite targeted at the mid-point of the mid-market – organisations up to 1000 employees. It includes modules for financial management, human resource management, supply chain management, sales, marketing, and service, plus manufacturing, project management, and business intelligence. The latest version has been rearchitected for .NET although the business logic has been maintained through migration to minimise risk and provide a level of continuity for custo…
Technology Audits - published 08/12/2009 - Angela Eager
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SAP CRM 7.0 consists of a suite of applications covering the core CRM areas of sales, service, and marketing, plus extension areas such as analytics and contact centre, web channel, and partner-relationship management applications. It is available as an integrated component within the SAP Business Suite but can be run without the other application-level components. Having already invested to round out the functionality and improve the user interface, SAP continues to build the product set and puts a stro…
Technology Audits - published 08/12/2009 - Angela Eager
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