Unified Communications and Collaboration
Technology Management and Strategy Reports
Balachandar Ganesh, Mark Blowers, Richard Edwards, Somak Roy, Tim Jennings - Published 31/03/2008
These are challenging times, with organisations facing continuous change, including the shift to a more agile, virtual organisation, increasingly mobile workers, and the unremitting demands to increase productivity and lower costs. The requirement for a multi-channel IP network and unified communications to support all of an organisation’s interaction and collaboration needs has never been more evident.