User Groups and SIGs: When Electronic Contacts Aren’t Good Enough
OpinionWire Articles
Rob Hailstone - Published 13/07/2007
The last decade of pervasive electronic communication has led to major cost-savings, and the ability for staff in remote locations to be involved more closely in the collaboration and joint decision-making processes that are a requirement for all organisations. However, familiarity has given way to abuse in some circumstances – for instance, it is easy to find examples of e-mail and instant messaging being used as an alternative to getting up and talking to the person in the adjacent office. Electronic c…