Shared Risk and Reward
Butler Group Review Articles
Maxine Holt - Published 06/09/2007
Many users of managed services and larger outsourcing agreements are today looking for the inclusion of risk/reward in the contract they have with their providers. It is quite surprising to Butler Group how many providers are reluctant to offer this option, instead preferring a fixed fee for the service(s) delivered. However, the reality is that risk is being undertaken by both parties in an outsourcing or managed services agreement, and this risk can be carefully managed through risk-and-reward to be of
