HCL Infrastructure Services Division – Managed Desktop Services
Technology Audits
Balachandar Ganesh, Maxine Holt, Somak Roy - Published 18/07/2008
HCL, through its Managed Desktop Services (MDS) solution, offers a set of services that cater to all aspects of the end-user computing environment, including asset management, desktop security, desktop Operating System (OS) and application imaging, and service desk support, all of which are delivered on a per-desktop, fixed-price model through the company’s offshore delivery centres. HCL’s delivery model revolves around standardising the client’s desktop environment and enforcing policies that enable adh…
