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Sunrise Software – Sostenuto
Technology Audits

Rob Hailstone - Published 18/07/2008

Sunrise Software through Sostenuto Foundation and Sostenuto ITSM offers a rules-driven, browser-based Service Desk solution built around the IT Infrastructure Library framework. Sostenuto Foundation incorporates basic Service Desk functionalities such as incident and problem management, service level management, and configuration management, and is aimed at organisations wanting to adopt a phased approach to ITIL adoption. Sostenuto ITSM builds on the aforementioned capabilities of Sostenuto Foundati…



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