HP – HP Service Manager 7
Technology Audits
Stephen Mann - Published 02/02/2010
IT functions are subject not only to the enterprise-wide mandate to ‘deliver more with less’ but also IT-specific challenges that include the demonstration of business value and the need to maximise the availability of business-critical services. HP Service Manager is an IT Infrastructure Library (ITIL) v3-aligned, fully integrated IT Service Management (ITSM) software suite that can help IT organisations to improve service levels, control costs, and mitigate risk exposure. It is part of HP’s Business Te…
