KNOVA Acquired
OpinionWire Articles
Teresa Jones - Published 04/01/2007
Yet another Customer Relationship Management (CRM) vendor has recently been taken over, and taken into private ownership. Shortly before Christmas 2006, KNOVA Software (itself a result of the merger of ServiceWare and Kanisa) agreed to be acquired by M2M Holdings, the owner of Made2Manage Systems, which earlier in the year also bought Onyx software. Are the days of separate CRM vendors numbered?