Managed Services – is it a Quality Issue?
OpinionWire Articles
Maxine Holt - Published 15/05/2008
Next week Butler Group will be running its Managed Services Strategy Briefing at the CBI in central London, and as the keynote presenter in preparation for this event I have considered the changing requirements of organisations using Managed Services, and particularly the quality issues that they are faced with. There will always be some brick walls to be faced when looking at using a third-party provider to deliver IT services to an organisation, be they from those staff whose jobs depend on the area be…
