Managed Services a Time of Opportunity
Butler Group Review Articles
Alan Rodger - Published 01/04/2007
After many years of seemingly every shred of bad news about outsourcing being writ large, and nodded over knowingly by naysayers, a degree of increased maturity has helped improve the course and eventual fate of a greater proportion of engagements. Experience has taught the outsourcing industrys providers and customers some hard lessons, hopefully for the benefit of many organisations in the next few years. Quick bucks, sticking to the letter of the contract unless paid more, and one-size-fits-all deals ?SC? After many years