BT Global Services Unified Communications and Collaboration
Technology Audits
Mark Blowers - Published 29/06/2009
BT can build and manage corporate Unified Communications and Collaboration (UCC) solutions for customers worldwide. The solution is used by two main groups of customers: those which are very much on the Service Oriented Communications (SOC) journey and those requiring a Communications-as-a-Service (CaaS) offering. In both scenarios, integrating multimodal communications such as IP Telephony (IPT), e-mail, unified messaging, conferencing, Instant Messaging (IM), and mobility and presence with collabor
