NetSuite Inc. – NetSuite CRM+
Technology Audits
Angela Eager - Published 20/08/2008
NetSuite CRM+ is a broad-featured, integrated, hosted Customer Relationship Management (CRM) application covering the core areas of sales, marketing and customer support plus additional functions not usually found in a CRM system. It can be used stand-alone or in conjunction with the back-office oriented functions of NetSuite’s namesake suite. CRM+ also includes access to a hosted application development platform. Limited integration, poor suitability to task, and unintuitive interfaces have all played a…
