To Renew or Not to Renew?
Butler Group Review Articles
Maxine Holt - Published 04/06/2008
At the turn of the century there were a good number of large IT Outsourcing (ITO) contracts signed with the leading services vendors of the time. Many of these contracts are now nearing their agreed end, and as such the customer organisations will be taking their decisions on whether to renew with the existing supplier or request proposals from alternative providers.