Enterprise Search and Retrieval
Technology Evaluation and Comparison Reports
Andy Kellett, Mike Davis, Richard Edwards, Sarah Burnett, Sue Clarke, Tim Jennings - Published 25/09/2006
Enterprise Search and Retrieval (ESR) tools enable users to discover the most appropriate information from multiple information sources and repositories. The ability to aggregate information from across all of the corporate repositories through a single search, enables users to deliver a comprehensive view of all interactions with a customer, citizen, or business partner about a product or piece of news, or about all the activity related to a business process.
