|
With enterprises attempting to cope with the increasingly dynamic and real-time demands of job scheduling, the need for workload automation is stronger than ever. As a workload-automation broker, OpsWise Automation Center is a purpose-built solution for this next era of computing that provides the ability to respond to enterprise events, balance workloads, and display business services and IT views of the workload running in the enterprise.
Technology Audits - published 10/08/2010 - Nishant Singh, Roy Illsley
|
|
IT departments face challenges when it comes to delivering corporate desktops. The CIO is expected to deliver what the business needs in terms of flexibility while at the same time mitigating security risks and reducing the costs and complexities involved. UKN Group aims to tackle this issue, and offers a suite of services that enable organisations to transition from the traditional desktop management model to a more flexible model.
Technology Audits - published 22/03/2010 - Balachandar Ganesh, Roy Illsley
|
|
CTG is a significant-sized services provider that offers many service lines, and in particular has developed a range of testing services that, in Europe, are available in Belgium and Luxembourg. These span the whole spectrum of testing management and activity, from consultancy that deals with test strategy, via test management and planning, to providing resources that undertake and complete testing on behalf of the customer organisation. There is growing realisation that testing processes are worthy of i…
Technology Audits - published 19/02/2010 - Alan Rodger
|
|
Service-now.com is a Software-as-a-Service (SaaS) solution that combines IT Infrastructure Library (ITIL) v3 process support, SaaS delivery, and Web 2.0 functionality to provide a flexible and intuitive application specifically built to support the automation of IT Service Management (ITSM) processes. The solution is functionally rich and easy to use, and from a systems management perspective, the burden of application provision sits solely with Service-now.com. This is a big plus for overstretched IT fu…
Technology Audits - published 27/01/2010 - Stephen Mann
|
|
Napatech is a leading provider of specialist network adapters that offer optimised, high-performance analysis and throughput, along with many other advanced features. Network performance is increasingly a focus of business attention, as many organisations have revenue-generating operations that closely depend on network capabilities. Napatech adapters are mostly marketed to providers of specialist network functionality (e.g. security or optimisation) that use the high-performance foundation to add furthe…
Technology Audits - published 08/12/2009 - Alan Rodger
|
|
When Oracle announced its intention to acquire Sun Microsystems in April the general expectation was that the acquisition would be completed around the end of the summer holiday period. After all, Sun was not exactly fighting off Oracle’s advances as happened with some of Oracle’s acquisitions over the last few years. But it is now November and there is no immediate conclusion in sight. Apportioning blame is not very helpful, but the reasons for this are mostly as a result of delays in the regulatory app…
OpinionWire Articles - published 16/11/2009 - Rob Hailstone
|
|
Requirements Management (RM) is one of the key disciplines in software engineering and Application Lifecycle Management (ALM) for achieving project success: ensuring that the requirements are captured, understood, and managed. The adoption of Agile processes and methodologies has now reached the mainstream and Agile requirements are created and managed in two ways that differ radically from traditional RM. First, the high-level project requirements are structured in terms of stories or business value fea…
OpinionWire Articles - published 12/11/2009 - Michael Azoff
|
|
Next week sees the 18th Annual itSMF UK Conference and Exhibition in Birmingham, with presentations and exhibitions from a who’s who of IT Service Management (ITSM) product and service providers and seasoned ITSM practitioners. It is a, if not the, major event in the UK ITSM calendar, and this year’s event hopes to top that of 2008, which had more than 1,200 attendees from around the world.
OpinionWire Articles - published 12/11/2009 - Stephen Mann
|
|
HCL Technologies’ HCL Oracle Universe provides a range of Oracle solutions-related services including blueprinting, design and development, consulting, integration, implementation, instance consolidation roll-out, maintenance, and managed services. Services are provided for all major solutions across the Oracle portfolio, including the E-Business, PeopleSoft, Siebel, and JD Edwards business application suites; Fusion Middleware and SOA; business intelligence tools; and sector-specific and other point sol…
Technology Audits - published 03/11/2009 - Angela Eager, Somak Roy
|
|
Recently an experiment was conducted in South Africa in which 4 GB of data was transferred 80 km in just over two hours.
Butler Group Review Articles - published 30/10/2009 - Terry White
|
|
It is a fact of life that whenever there is a major shift in the way we use IT, the way that we buy IT capabilities also needs to change.
Butler Group Review Articles - published 30/10/2009 - Rob Hailstone
|
|
There’s a big noise going on in the IT world and it’s all coming from the cloud. ‘We’re moving to the cloud’ might seem like a line from the latest children’s movie, but the reality is many companies are doing just that and if they haven’t already, they are seriously considering it.
Butler Group Review Articles - published 30/10/2009 - Dan Joe Barry
|
|
Change is inevitable in any organisation; and with change comes risk. When one actively stops to think about change, one can be surprised at how big a part it plays within IT operations, ‘Run the Business’ as well as the ‘Change the Business’ function. Whether it is reactive to resolve errors or to adapt to changing circumstances; or proactive to provide new services or functions to increase performance; or to reduce costs or increase efficiency.
Butler Group Review Articles - published 30/10/2009 - Stephen Mann
|
|
In terms of attention from the mainstream press, the trade press, and the analyst community, China is among the most overlooked of markets in relation to its importance.
Butler Group Review Articles - published 30/10/2009 - Somak Roy
|
|
As virtualisation and Infrastructure Cloud Computing (ICC) become more widely adopted the challenge is to change the financial model for providing IT to an organisation in a manner that matches the organisation’s maturity and readiness, as well as understanding what fits with how they do business.
Butler Group Review Articles - published 30/10/2009 - Roy Illsley
|
|
FinancialForce.com is the result of a brand new, joint venture between salesforce.com and Unit 4 Agresso (parent company of financial management software vendor CODA). The new company is the vehicle for taking the existing built-for-Force.com Coda2Go financial management application to market. Unit 4 Agresso will have the majority holding of the new venture and CODA CEO Jeremy Roche will be CEO of FinancialForce, but salesforce.com will be actively involved by providing first-line customer support and ha…
OpinionWire Articles - published 15/10/2009 - Angela Eager
|
|
The adoption of outsourcing services to provide for elements of an organisation’s IT services is generally recognised as having the potential to stabilise costs; to take advantage of skills and practices that would otherwise not be available to the organisation (without incurring costs relating to recruitment, employment, and training to take on its own staff with the relevant capabilities); and to avoid direct costs of technology ownership.
Butler Group Review Articles - published 28/09/2009 - Alan Rodger
|
|
Wide Area Network (WAN) optimisation has been a technology that has evolved over recent years. It has seen an evolution from being a specialist piece of bespoke equipment, requiring skilled network engineers to install and maintain, to an appliance-based solution that is just plug-and-play.
Butler Group Review Articles - published 28/09/2009 - Roy Illsley
|
|
HCL, through its Independent Verification and Validation (IV&V) Services business group, provides a wide range of testing and Quality Assurance (QA) services, and has 2,100 employees based mostly out of India. End-user organisations increasingly turn to external expertise and services to deliver the benefits that improved testing capabilities promise over the long term. The services portfolio includes consulting services on testing strategy and processes, and testing tool and test automation framework im…
Technology Audits - published 24/09/2009 - Alan Rodger, Karthik Balakrishnan, Somak Roy
|
|
Xerox Office Services is an enterprise-level managed print service and consists of a set of service delivery capabilities, technology tools, and document processes. It involves making a detailed assessment of an organisation’s existing imaging and printing requirements, designing a bespoke end-state solution and then transitioning and transforming a client through to business-as-usual service delivery. Butler Group particularly likes the metrics-based approach which not only allows benchmarking but also …
Technology Audits - published 24/09/2009 - Mark Blowers
|
|
Curl provides the Curl Rich Internet Application (RIA) platform, an enterprise-ready offering that enables organisations to move their business applications to the Web without compromising on performance, security, or scalability. Curl applications can run inside the browser, as well as outside the browser context on the end user’s desktop. The Curl Runtime Environment installs on the user desktop and is responsible for compiling and executing Curl applications. The platform now offers support for a rang…
Technology Audits - published 22/09/2009 - Chandranshu Singh, Michael Azoff
|
|
In recent years, power capacity limitations, energy cost increases, and resource constraints have affected many enterprises and Corporate, Social, and Environmental Responsibility (CSER) has also become a significant issue. The challenges in meeting these responsibilities have pushed the need for a more proactive IT response centre stage. Senior business managers are realising that there is a significant gap between their operational energy and Green (or sustainability) goals and the organisation’s abili…
Technology Audits - published 22/09/2009 - Stephen Mann
|
|
VMworld 2009 was held in San Francisco from 31 August to 3 September, and attracted nearly 13,000 people (12,488 to be precise as confirmed registered by the time Paul Maritz CEO of VMware began his opening keynote speech). This year’s event was noticeable by its focus, which was less about the technical aspects of virtualisation and more about the wider business implications of the topic.
OpinionWire Articles - published 10/09/2009 - Roy Illsley
|
|
Green IT within organisations has to be an initiative that results in positive bottom line impact, or it is doomed to failure as a strategy.
Butler Group Review Articles - published 24/08/2009 - Owen Cole
|
|
Microsoft Operations Framework (MOF) appears to be yet another framework designed to help IT standardise and industrialise its processes, but is there value in organizations using more than one framework when ITIL® has become the dominant framework? 75% of organisations in a Butler Group survey report using ITIL®, while approximately 40% were using two frameworks or more. Therefore, is there a need for an organisation to use more than one framework, and what role should MOF be used for in these circumstances?
Butler Group Review Articles - published 24/08/2009 - Roy Illsley
|
