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Ovum Webinars are a convenient platform enabling
clients to hear from, and engage with, Ovum
analysts and leading IT suppliers and solution
providers. Typically 1 hour in duration clients can
participate from anywhere on the globe without travel
expense or down-time.
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Portfolio Management in 2010 and Beyond – The New Normal
Optimizing Business Performance with Portfolio Management
Thursday 16 September 2010, 14.00 (BST)
An Ovum Webinar in association with Planview
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Webinar Agenda
14.00-14.05 Welcome & Introduction: Alan Rodger, Senior Analyst, Ovum
14.05-14.20 A 2020 view of PPM: Alan Rodger, Senior Analyst, Ovum
14.20-14.50 Portfolio Management in 2010 and Beyond - The New Normal: Patrick Tickle, Executive Vice President of Products, Planview
14.50-15.00 Audience Q&A and Closing Comments
This Ovum Webinar looks forward into the coming decade at how the use and adoption of Project and Portfolio Management (PPM) is likely to change.
Recent economic turmoil has brought about a stronger focus on risk management and governance, as well as necessarily on the value potential of investments. These are likely to remain as major business drivers during a slow recovery, and we expect to see use of PPM extend within organizations as a way of enforcing discipline and quantifiable control, becoming a key capability in the drive to manage more maturely, capably, consistently, and flexibly.
- A stronger corporate governance agenda is expected to drive more formalized use of PPM, alongside IT Governance.
- PPM provides important controls and safeguards that will help greatly in a climate of increased risk aversion.
- Cloud computing and SaaS delivery will make PPM more accessible, especially to smaller organizations.
- Organizations would benefit from considering how best to derive value as broadly as possible from portfolio management.
- As the drive for innovation becomes more important, portfolio management will be all the more important in exerting the right strength of control,
- PPM will become more critical in tempering the effects of increasing speed of the business cycle.
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Application Performance Management – delivering business services successfully.
Quality and reliability in the infrastructure are essential to underpin business-aligned service delivery
An Ovum Webinar in association with ASG
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Webinar Agenda
5 Minutes Welcome & Introduction: Stephen Mann, Senior Analyst, Ovum
25 Minutes “Connecting business success with Application and Infrastructure Performance”: Alan Rodger, Senior Analyst, Ovum
15 Minutes Application Performance Management – Delivering Business Services Successfully: Ed Hallock, Senior Director of Solutions Management for IT Infrastructure and Operations, ASG
15 Minutes Audience Q&A & Closing Comments: facilitated by Alan Rodger
Close
Application Performance Management is becoming much more of a key capability. Organizations across many industry and public sector domains now have Web applications that are at the same time growing more complex, and more business-critical. The more widespread inclusion of Web 2.0 and rich GUI features is highly desirable in terms of attracting more users, and their loyalty, but at the same time makes problem diagnosis much more demanding. Performance is a key element of applications’ value to business, but is also the most elusive characteristic to measure, understand, and improve.
Application performance was far more of a simple matter in earlier times when all related software would be run in one environment, but distributed computing models such as that used by modern applications are reliant on unknown, unseen, or virtualized hardware, systems, and application components to do a discrete part of the whole task. As any of these can go wrong, performance diagnosis must be able to cater for the characteristics of different environment types in seeking out the source of the problem, collapsing complexity by highlighting likely problem areas, while unraveling the performance of every technology type involved.
The costs and delays brought about by software performance difficulties can be a significant competitive disadvantage. Online customers are known to abandon Web sites that are perceived as delaying them too long, and loyalty can prove dangerously fragile in the face of
a non-responsive user interface, leading to long-term loss of customer revenues. Some organisations have suffered significant reputational damage when their online offerings have been brought down by performance failures. Equally, their back-office staff or service-desk response could be hamstrung by the same underlying cause of failure.
Application Performance Management (APM) is increasingly being seen as part of the larger IT Service Management (ITSM) discipline. With the release of ITIL v3 in 2007, the governing body set forth guiding principles and policies to govern IT infrastructure, services, and operations. ITIL v3 takes a holistic, service-oriented view of IT operations, classifying APM within the end-to-end management of IT services.
Ultimately, the organization's investments in its key services must result in a foundation that is well understood technically whilst in operation, and supported in-depth. This is essential for the assurance of a robust and reliable platform, on which to build the revenue-generating or efficiency-driving innovations that are essential to establishing business-differentiating services going forward.
- Why transforming application architecture to achieve the benefits of Web-based business must involve taking application performance seriously.
- How an online presence reduces the time available to resolve problems, as applications and services are greatly more visible.
- How virtualization increases the already significant complexities associated with application performance.
- How application management must reach outside the organization, as well as spanning the range of technologies used internally.
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Driving Business Value with Discovery and Dependency Mapping
Improve IT performance, rationalize assets, facilitate major IT infrastructure initiatives, and make informed decisions on cloud migration
An Ovum Webinar in association with ASG
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Webinar Agenda
Welcome & Introduction: Alan Rodger, Senior Analyst, Ovum
Realizing the Benefits of Discovery and Dependency Mapping: Stephen Mann, Senior Analyst, Ovum
Driving Business Value With Discovery and Dependency Mapping: Patrick Wolf, Sr. Technical Solutions Manager, ASG
Audience Q&A & Closing Comments: facilitated by Alan Rodger
Close
The increasing demand for business-enabling IT, the growing enterprise-level reliance on high quality, business-critical IT services, and the increased complexity of the corporate IT infrastructure are all placing greater demands on IT organizations. IT functions that potentially haven’t grown or matured in line with the increasing dependence on, and volumes of, delivered IT services, IT functions that are now also expected to ‘deliver more with less’ on the back of corporate cost cutting exercises.
For IT organizations needing to address the challenges of modern IT delivery, the automation of difficult and/or repetitive often people-driven tasks is key. In Ovum’s opinion, the discovery of applications, dependencies, and configurations is such a task, with the opportunity to both improve the quality of service delivery and save costs. Firstly, discovery and dependency mapping (DDM) technology can be key to establishing and maintaining accurate configuration data (whether held with a configuration management database (CMDB) or system (CMS), or other management data repository (MDR)) and with this supporting the effective operation of many of the core ITIL v3 IT service management best practice processes (such as incident, change and problem management).
Attendance of this webinar will provide you with learning on how the use of discovery and dependency mapping technology can increase the value IT delivers to the business by improving ITIL-based IT service management processes and helping to optimize both IT performance and IT service delivery.
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Application Modernization - a path to business transformation
Benefits and ROI from modernizing ageing technology and infrastructure
An Ovum Webinar in association with Micro Focus
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Webinar Agenda
14.00-14.15 Application Modernization from a Business Perspective: Alan Rodger, Senior Analyst, Ovum
14.15-14.30 Survival of the Fittest: Archie Roboostoff, Director of Product Marketing, Application Modernization, Micro Focus
14.30-14.45 Audience Q&A Session
14.45 Close
Most organizations have economized considerably during the last two years, and recognize that this approach must continue for the foreseeable future as the economic environment remains volatile, and keener competition for revenues dictates the need to be lean and mean.
Aging technology and IT infrastructure are often areas in which opportunities for transformation remain untapped – despite a deep understanding about the risks and architectural disadvantages they entail, as well as the readily evident cost issues. Modernizing these technologies would unlock funding that can be used to strengthen and grow the organization.
This Ovum Webinar explores a number of practical ways to achieve this, and the benefits and ROI for each – including optimizing mainframe development and testing processes, platform migration and user interface modernization.
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Enterprise Search: The New Information Access Platform.
Using enterprise search to find, analyse, and understand information
A Butler Group Webinar in association with ENDECA
Webinar Agenda
Information workers are engulfed in an avalanche of data and are becoming ‘digitally snow blind’ as they stare at endless screens of information trying to decide which link or which search result will provide them with the information they need to make that important business decision or to answer a customer query. With around 70% of salaries – and even more in some business sectors – spent on information work, one can quickly gauge the business value of Enterprise Search solutions if they were to improve the effectiveness of information work by only 1%. Perhaps this is why no other information technology category has proved more popular in recent months than information search and retrieval solutions.
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Lean IT Service Management Trends Webinar
Understanding how your IT organisation can save money and deliver greater value to the business
A Butler Group webinar in association with Service-Now.com
Worldwide adoption of IT Service Management (ITSM) policies, processes and enabling tools has grown rapidly in recent years; with the new economy, in particular, increasing the pressure on IT organisations to accelerate change, reduce costs and deliver greater business value. Consequently, OVUM Butler Group is witnessing far greater emphasis on IT cost, what IT delivers to the business and where IT can deliver competitive advantage.
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Outsourced Testing – You Can Have Your Cake and Eat It
Reducing the Costs of Testing and QA whilst Retaining the Value
A Butler Group webinar in association with Acutest
There are now many organisations offering managed testing and QA services, with the promise of in-depth technical and testing skills, cost savings, flexibility, accelerated delivery, and better quality.
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Augmenting, Extending, and Managing SharePoint
A Butler Group webinar in association with ASG
Microsoft SharePoint has evolved to become a pivotal product for Microsoft customers. Deployments of Windows SharePoint Services (WSS) and Microsoft Office SharePoint Server (MOSS) are accelerating across all industry sectors, with MOSS in particular now gaining in strategic importance. But could this mass adoption bring problems akin to those associated with corporate e-mail systems?
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Optimising Software Production Infrastructure for Cost Savings and Productivity Improvement
Leveraging Process Automation, Virtualization and other Optimization Techniques
A Butler Group webinar in association with Electric Cloud
The difficult economic climate is putting greater pressure on businesses to make more with limited resources. Reducing wastage is one area: this is often equated with monetary loss but wastage in time is just as important. Thus businesses and developers are looking for new ideas that can deal with the above points: the intrinsic complexity in development, and adoption of processes and automation to better manage development and reduce wastage. There are two areas in particular that are gaining importance as the economic environment makes cost savings and productivity improvements critical: virtualisation and development process automation. The introduction of virtualisation technology into datacentres is leading to improved server utilisation. Using virtual machines (or even cloud resources) as infrastructure for critical tasks such as building, testing, and deploying applications can dramatically reduce IT costs. Taking this a step further, many teams are examining where their dwindling teams are spending their time. Are there script-intensive, administrative tasks such as running software builds or executing unit tests that can be automated with purpose-built tools? The combination of these two trends open new economies for IT: organisations can exploit server resources at lower costs and free valuable development professionals to focus on creating great applications.
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The Customer-Driven Imperative for BPM
A Butler Group webinar in association with Appian
There is strong evidence that the uptake of Business Process Management (BPM) technology is aiding businesses in becoming more productive despite the economic downturn. In particular, organisations in relationship-focused industries, e.g., Insurance, Financial Services, Healthcare and Pharmaceuticals, are using BPM to build customer-centric cultures and gain a competitive edge despite the poor economic climate
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Search-Based Applications
Moving Beyond the RDBMS
A Butler Group webinar in association with Exalead
Enterprise applications, such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) are the kinds of application that have put the RDBMS vendor at the centre of the corporate technology universe for a number of years. That’s all about to change, as vendors of Enterprise Search platforms offer organisations new ways to extend the reach and range of these important applications.
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Survive and Thrive for Business Success
Practical Steps in Managing Application Portfolios
A Butler Group webinar in association with ASG
Effectively managing your applications portfolio is an area where you can pro-actively control what you have today, reduce operational costs, and position your applications for the future. During this webinar Butler Group Senior Research Analyst, Stephen Mann, will identify opportunities for quick pay-back, and review the process of assessing applications and other practical approaches to cutting costs. Then ASG’s Senior Solutions Director, Ian Rowlands, will examine how organisations can follow a pragmatic path to applications management optimisation, from discovery and understanding to portfolio management and ultimately proactive Business Service Management.
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Best Practices for Portfolio Management in 2009 and Beyond
Using portfolio management to align corporate strategies and limited resources, and optimise corporate investment opportunities.
A Butler Group webinar in association with Planview
With organisations subject to an increasing variety of corporate pressures and constraints, the portfolio-based management of projects, products, and IT services has become a corporate necessity. Driven by increased business demand for investment, the growing complexity of business and IT operations, corporate expectations for functions to ‘do more with less’, and the need to provide governance-dictated transparency, organisations require Portfolio Management tools and techniques to reconcile corporate strategy and critical resources (human and financial), and to facilitate better decision making on strategies, projects, products, and IT services.
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New World of Work / New World Economy
A Butler Group webinar in association with Google
Corporate employees now spend more time working on e-mails, documents, spreadsheets, and presentations than anything else, and as a result the number of digital assets which have to be stored, managed, shared, and protected each year is increasing. With fierce competition across all markets and sectors, organisations must now consider every tool and technology available.
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Real Enterprise Search
Finding, accessing, analysing, and understanding corporate information
A Butler Group webinar in association with ENDECA
Information workers are engulfed in an avalanche of data and are becoming ‘digitally snow blind’ as they stare at endless screens of information trying to decide which link or which search result will provide them with the information they need to make that important business decision or to answer a customer query. With data volumes growing exponentially in many industries, unlocking the business value of information across the enterprise has never been more important. As a result, Enterprise Search has become a critical investment for all information-centric organisations, and so CIOs and IT decision makers must ensure that their information access strategies are both relevant and achievable.
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Less Power, More Collaboration: The Energy Efficient Network
Providing a Cost-effective and Flexible Network Platform to Support Organisational Requirements Now and in the Future
A Butler Group webinar in association with CISCO
The need for a new network architecture is apparent. Inefficiencies, high overhead, and network complexity don’t work in the current environment. Today’s landscape is characterised by blurred geographic and organisational boundaries, as well as economic and environmental concerns.
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How to get Business-Aligned Benefits from Managed Services
A Butler Group webinar in association with ComputerLand, IBM, Netstore, Symantec and Vistorm
There is an ongoing imperative for IT managers to reduce spending on nonessential or commodity elements of the service they provide. In the data centre, server and storage consolidation has successfully addressed these needs, and virtualisation also promises significant benefits. However, with the continuous reduction of the price of technology, the cost of labour has emerged as one of the most significant in running data centre, or other IT infrastructural, operations.
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Environmental IT…Helping the Data Centre Go Green
A Butler Group webinar in association with Sybase
Although airlines and cars are seen as major targets for the environmentalists, IT is coming under closer scrutiny as the ‘green agenda’ starts to impact other areas. The cost, in terms of carbon emissions , in running IT systems has to be reduced. The IT industry will have to take its own remedial action if it is not to come under increasing external legislative control.
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Advances in Test Management and Automation for Agile Organisations
Addressing the Software Test Deficit
A Butler Group webinar in association with Electric Cloud
The rise in Agile development methodology adoption has seen a greater role for Test-Driven Development, where the development team takes greater responsibility for unit testing, and as a result testing today is receiving a greater profile. There are also new ideas arising about tackling the "software testing deficit", such as testing the tests and bringing testing earlier into the application development lifecycle.
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How to Develop your CMDB Project's ROI
Enabling Competitive Advantage Through Effective CMDB Implementation
A Butler Group webinar in association with ASG
While long-term ROI claims from enterprise customers can often exceed up to 400% or more, many IT executives are struggling with making initial ROI assessments for their CMDB project. While the CMDB is well-established as a foundational element for both advancing proactive IT management and overall ITIL process improvement, the task of quantifying the costs and benefits of the CMDB effort remains elusive. With both “soft” and “hard” metrics available, which approach should companies take in analyzing its CMDB ROI and what expectations should they set for meeting those goals? Join Butler Group’s Roy Illsley and ASG Enterprise Solutions Engineer, Lance Mitchell as they help answer these questions and discuss what you can expect from your CMDB efforts.
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Optimising the Application Lifecycle
Moving From Reactive to Proactive Quality Management
A Butler Group webinar in association with HP
Application development continues to challenge organisations as they struggle to deal with the many options and variables involved in the project management. Application optimisation aims to deal with these complexities by focusing on key points in the Application Lifecycle that have the biggest impact on the success of the application. For example simply aiming to reduce costs across the board may result in higher risk that leads to project delay.
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Online Market Intelligence
Mining Public Information for Business Benefit
A Butler Group webinar in association with Lixto
Knowledge of your market and your competitors is a critical part of operating a profitable business and the foundation for strategic business decision making. Information sources exist in various guises and one of the most well known but least mined is the Internet. During this webinar Butler Group will highlight the ways the Internet can be used as a source of market intelligence. Online market intelligence refers to the task of gathering and analysing information that is publicly available on the Internet in order to derive insight that an organisation can use to its business advantage. Mining internal customer data, and tracking and analysing activity on your own organisation's web site, is standard practice. Monitoring market trends and competitor activity in the online environment is a more challenging but increasingly important proposition.
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Advanced Agile Practices
Keys to Effective Continuous Integration and Other Agile Practices
A Butler Group webinar in association with Electric Cloud
"The best indicator of working code is working code." This is one of the basic tenets of agile development. The 'build' stage of the application development lifecycle, where the bits actually come together, is one of the best, richest sources of information on the health of a project. Thus, accelerating and automating the build are important first steps toward effective agile development.
Listen on Demand,
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